Frequently Asked Questions
Q: Do you accept credit cards for course payment, books, and DVDs?
A: Yes we do accept Visa and MasterCard. Enrollment is handled via our website eCommerce system. If there is an error or problem while checking out please contact our office for assistance. Office e-mail: firstname.lastname@example.org
Q: What is the deadline for registration?
A: Actually there is no deadline, but class sizes are limited. The only way to secure a space in the class or classes you’re planning to attend is purchase your course as soon as possible. Enrollment is handled via our website eCommerce system.
Q: How do I know that a slot in a class is secured for me?
A: Upon receiving your registration with the proper payment, a confirmation letter will be faxed or emailed to you. The confirmation letter will contain the class or classes that you are registered for.
Q: Can I register the first day of class?
A: Yes, but there is no guarantee that a space will be available because class sizes are limited. With the addition of our On Demand system, we've started accepting late registration for most of our classes.
Q: When will I get the certificate of completion and the receipt of the course?
A: All participants who successfully completed any review course will be issued a certificate of completion. All certificates will be distributed/mailed after the last day of class/office-hours. For those in Seismic and surveying please contact our office for certificate of completion. Separate receipts for the course and the review materials may be issued upon request from the participant.
Q: What is your Books and DVDs refund policy?
A: Books must be in same condition as received. Open DVDs are not returnable. PESE is not responsible for returns damaged in transit. Return must be within SEVEN working days from the date that they were received. More information on our policies page.
Terms of Service Shipping Policy: You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States using the shipping method of your choice. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment?s destination. Our shipping charges are determined by the total dollar amount of your order, excluding applicable sales tax. Some products cannot be shipped to international destinations so please submit a message to us from the Contact Us page if you would like to discuss international ordering options. Course Refund Policy: If you are registered and are unable to attend a FULL REFUND will be made to you, AFTER subtracting the current costs of the review materials. Withdraw before the 2nd class, 75% of the course cost will be refunded, AFTER subtracting the current costs of the review materials. NO REFUND AFTER the 2nd CLASS. All participants will receive an evaluation form at the beginning of each class and will be returned by the end of the class. Your feedback is extremely important for us to improve the quality of our future review courses. Books and DVDs Refund Policy: Books must be in same condition as received. Open DVDs are not returnable. PES is not responsible for returns damaged in transit. Return must be within SEVEN working days from the date that they were received. Please mail your package in a prepaid, insured, traceable method to the address below. Professional Engineering Service and Education, Inc. P.O. Box 27653 Fresno, CA 93729-7653 Phone: (559) 299-7398 • Fax: (559) 323-5113 Professional Engineering Services and Education, Inc. Terms of Service 1. Terms By accessing the website at https://passpe.com, you are agreeing to be bound by these terms of service, all applicable laws, and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law. 2. Use License Permission is granted to temporarily download one copy of the materials (information or software) on Professional Engineering Services and Education, Inc.’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on Professional Engineering Services and Education, Inc.’s website; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or “mirror” the materials on any other server. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Professional Engineering Services and Education, Inc. at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format. 3. Disclaimer The materials on Professional Engineering Services and Education, Inc.’s website are provided on an ‘as is’ basis. Professional Engineering Services and Education, Inc. makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Professional Engineering Services and Education, Inc. does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site. 4. Limitations In no event shall Professional Engineering Services and Education, Inc. or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Professional Engineering Services and Education, Inc.’s website, even if Professional Engineering Services and Education, Inc. or a Professional Engineering Services and Education, Inc. authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you. 5. Accuracy of materials The materials appearing on Professional Engineering Services and Education, Inc.’s website could include technical, typographical, or photographic errors. Professional Engineering Services and Education, Inc. does not warrant that any of the materials on its website are accurate, complete or current. Professional Engineering Services and Education, Inc. may make changes to the materials contained on its website at any time without notice. However, Professional Engineering Services and Education, Inc. does not make any commitment to update the materials. 6. Links Professional Engineering Services and Education, Inc. has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Professional Engineering Services and Education, Inc. of the site. Use of any such linked website is at the user’s own risk. 7. Modifications Professional Engineering Services and Education, Inc. may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service. 8. Governing Law These terms and conditions are governed by and construed in accordance with the laws of California and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location. PE Exam Courses by PESE Inc