• Policies and Information

    Our Policies

    Registration Policies:

    • Courses are open only to enrolled registrants. Always have the confirmation letter/email you received from us on hand if the PESE staff or the instructor asks you for confirmation. With Live Webinar Sessions attendance is tracked and noted.
    • Recording of video and audio are prohibited during Live, or Webinar sessions.
    • Shipping - Please see our FAQ

    Live Course: Shipping, Refund, Withdrawal, and Certificate of Completion Policies:

    • Withdrawal within 5 days after receiving any study materials by the applicant: Upon receiving the study materials back, the refund will be made. The study materials must be in the same condition as received. PESE is not responsible for returns damaged in transit. A $175 processing fee will be applied.
    • Withdrawal after 5 days of receiving any study materials will be allowed after deducting the current price of the study materials posted on PESE website plus $175 processing fee.
    • No refund will be made after the first day of classes. Transfer of the applicant will be made to the next round of prep courses.
    • Your feedback is extremely important for us to improve the quality of our future review courses, an electronic or paper evaluation form will be made available to participants at the end of the review course.
    • Shipping - Please see our FAQ
    • All participants who successfully completed any review course will be issued a certificate of completion. All certificates will be distributed/mailed/emailed after the last day of class/office-hours. For those in Seismic and Surveying please contact our office for certificate of completion as 150 days of access is different for most participants.

      Our eCommerce system sends an automated email that acts as your copy of your purchase and invoice.

      We recommend saving and/or printing this document should you need it for reimbursement from your employer. Any documents made in the office will reflect the original purchase emails/records.

    On-Demand: Shipping, Refund, Withdrawal, and Certificate of Completion Policies:

    • Withdrawal must be in the first 24 hours of payment to enroll. Course materials will only be sent after the 24-hour window if the applicant does not withdraw.
    • Once the materials are sent, after the 24-hour window for withdrawal, all sales are final and no refunds will be given.
    • All participants will receive an evaluation form at the beginning of each class and will be returned by the end of the class.
    • Your feedback is extremely important for us to improve the quality of our future review courses, an electronic or paper evaluation form will be made available to participants at the end of the review course.
    • Shipping - After purchase log back into to the On Demand at this link, please fill out the form and submit it with the address you wish to have your study materials sent. 
    • All participants who successfully completed any review course will be issued a certificate of completion. All certificates will be distributed/mailed/emailed after the last day of class/office-hours. For those in Seismic and Surveying please contact our office for certificate of completion as 150 days of access is different for most participants.

      Our eCommerce system sends an automated email that acts as your copy of your purchase and invoice.

      We recommend saving and/or printing this document should you need it for reimbursement from your employer. Any documents made in the office will reflect the original purchase emails/records.

    Repeat Policy:

    • Any participant who doesn’t pass the exam may repeat the SAME course for free with the applicable differential cost (mandatory) and the cost of the study materials (optional). You may repeat the class(es) within ONE YEAR of the initial purchase date. Free repeat courses are not transferable to another person or to another course.
    • You can fill out the repeat form (PE CIVIL BREADTH + PM Modules and Seismic & Surveying) to begin the re-enrollment process. Email the office, names@passpe.com, should you need any assistance.

    Books and DVDs Refund Policy:

    • Books must be in the same condition as received. 
    • Open DVDs are not returnable. 
    • PESE Inc. is not responsible for returns damaged in transit. 
    • Return must be within SEVEN working days from the date that they were received. 
    • Return shipping is not covered by PESE Inc. 
    • Money will be refunded once items have arrived back at PESE Inc. in the above stated conditions. 

    Certificate Of Completion:

    • A Certificate of Completion will be awarded at the end of the review course. On Demand for Seismic and Surveying, please contact us if one will be needed.
    • All participants who successfully completed any review course will be issued a certificate of completion. All certificates will be distributed/mailed/emailed after the last day of class/office-hours. For those in Seismic and Surveying please contact our office for certificate of completion as 150 days of access is different for most participants.
    • Our eCommerce system sends an automated email that acts as your copy of your purchase and invoice.

      We recommend saving and/or printing this document should you need it for reimbursement from your employer. Any documents made in the office will reflect the original purchase emails/records.

    Disclaimer:

    • The lectures presented in the review courses as well as the reference materials provided represent the opinions of various professionals and authors. Professional Engineering Services and Education, Inc., (PESE) is in no way responsible for the failure of registrants in the exam, or liable for errors or omission in the solutions, or in the way they are interpreted by the registrants or others

    Promotions and Coupon Code Policies:

    • The code may only be used on the described materials.
    • Multiple Course discounts may only be applied if purchasing more than one review course. (Example: you purchase Seismic & Surveying reviews, the code used at checkout is passpe02). 
    • PE Civil Breadth + Depth Prep Course: This course cannot have a coupon code used at purchase as detailed in description multiple course discount has already been included in the final price of the course. 
    • Any other promotional code may only be used for intended purposes.
    • Codes may expire at the discretion of the vendor.
    • Discounts and promotions are at the discretion of the vendor.
    Important Dates:

    NCEES
    280 Seneca Creek Road
    P.O. Box 1686
    Clemson, South Carolina, 29633-1686
    Tel: (864)654-6824
    Website:
    www.ncees.org

    California Board

    Board of Registration for Engineers and Land Surveyors
    2535 Capitol Oaks Drive, Suite 300
    Sacramento, CA, 95833-2926
    Tel:(916) 263-2222 Fax: (916) 263-2246
    Website:
    www.pels.ca.gov

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Terms of Service
Shipping Policy:
You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States using the shipping method of your choice. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment?s destination. Our shipping charges are determined by the total dollar amount of your order, excluding applicable sales tax.

Some products cannot be shipped to international destinations so please submit a message to us from the Contact Us page if you would like to discuss international ordering options.

Course Refund Policy:
If you are registered and are unable to attend a FULL REFUND will be made to you, AFTER subtracting the current costs of the review materials. Withdraw before the 2nd class, 75% of the course cost will be refunded, AFTER subtracting the current costs of the review materials. NO REFUND AFTER the 2nd CLASS.
All participants will receive an evaluation form at the beginning of each class and will be returned by the end of the class.
Your feedback is extremely important for us to improve the quality of our future review courses.
Books and DVDs Refund Policy:
Books must be in same condition as received. Open DVDs are not returnable. PES is not responsible for returns damaged in transit. Return must be within SEVEN working days from the date that they were received.
Please mail your package in a prepaid, insured, traceable method to the address below.

Professional Engineering Service and Education, Inc.
P.O. Box 27653
Fresno, CA 93729-7653
Phone: (559) 299-7398 • Fax: (559) 323-5113

 

Professional Engineering Services and Education, Inc.
Terms of Service

1. Terms
By accessing the website at https://passpe.com, you are agreeing to be bound by these terms of service, all applicable laws, and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on Professional Engineering Services and Education, Inc.’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:
modify or copy the materials;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on Professional Engineering Services and Education, Inc.’s website;
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Professional Engineering Services and Education, Inc. at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer
The materials on Professional Engineering Services and Education, Inc.’s website are provided on an ‘as is’ basis. Professional Engineering Services and Education, Inc. makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Further, Professional Engineering Services and Education, Inc. does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
4. Limitations
In no event shall Professional Engineering Services and Education, Inc. or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Professional Engineering Services and Education, Inc.’s website, even if Professional Engineering Services and Education, Inc. or a Professional Engineering Services and Education, Inc. authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials
The materials appearing on Professional Engineering Services and Education, Inc.’s website could include technical, typographical, or photographic errors. Professional Engineering Services and Education, Inc. does not warrant that any of the materials on its website are accurate, complete or current. Professional Engineering Services and Education, Inc. may make changes to the materials contained on its website at any time without notice. However, Professional Engineering Services and Education, Inc. does not make any commitment to update the materials.

6. Links
Professional Engineering Services and Education, Inc. has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Professional Engineering Services and Education, Inc. of the site. Use of any such linked website is at the user’s own risk.

7. Modifications
Professional Engineering Services and Education, Inc. may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of California and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

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Professional Engineering Services and Education, Inc.
Privacy Policy:
At Professional Engineering Service and Education, Inc. we respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to.


Your privacy is important to us. It is Professional Engineering Services and Education, Inc.'s policy to respect your privacy regarding any information we may collect from you across our website, https://passpe.com, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 19 October 2018.	
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